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ISO 20000-1 Certification is an international ISO standard that outlines the requirements for an organization to establish, implement, maintain, and continually improve a service management system (SMS).
ISO 20000-1 Certification supports organizations to standardize their service delivery processes, leading to improved service quality and consistency. This can result in boost the customer confidence as the organization delivers services that meet or exceed customer demand.
Url :- https://sistemacerts.org/iso-20000-1-certification/
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